FAQ
- What's this charge on my credit card statement?
- Why should I Buy SPORG?
- What does it cost to use SPORG?
- Is my information going to be secure?
- What countries does SPORG operate in?
- Is the SPORG site secure?
- Do I need a merchant account for my club to use SPORG and collect credit card payments?
- What is 128 Bit encryption?
- What happens to the information collected by SPORG?
- Does SPORG sell my personal information to outside organizations?
What's this charge on my credit card statement?
In rare instances, Canadian Visa or MasterCard statements may refer to a charge by SPORG.
This indicates that either you or a family member has signed up to join a Club or Organization that uses SPORG
to provide their on-line registration services OR they may have signed up for an Event that uses SPORG
to provide their on-line registration services. STEP ONE to resolving this might be to review any new events
or clubs/organizations that you or your family may have joined in the last month - chances are that is the charge.
You can easily tell - just check the amount and the date of the charge and compare it with the date signed up and
the fee amount of the event or organization that you or your family member signed up for.
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Why should I buy SPORG?
SPORG is a registration services Web site designed for any size or type of club, organization or event worldwide.
It reduces the time, cost and other resources needed in a traditional registration process, by facilitating
e-commerce and online payment processing, while providing powerful database, communication, and marketing
benefits for organizations and convenience for individuals. In other words, it simplifies the lives of
organizations and their members by putting all of their registration and payment information in one place.
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What does it cost to use SPORG?
Organizations pay a one-time sign up fee, which gives them access to a whole suite of registration,
membership, donation, marketing and reporting tools that you can use to promote your services.
Each registration transaction is then subject to a small transaction fee. Please call us
at 1-800-663-4991 (select option 9, then option 2 for SPORG).
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Is my information going to be secure?
SPORG utilizes all the most current technical innovations to keep your information secure as well as utilizing
proprietary fraud detection processes to ensure the safety of your financial transactions.
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What countries does SPORG operate in?
We currently support organizations and events located in the United States and Canada; but can accept registration
from anywhere in the world.
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Is the SPORG site secure?
Absolutely! The SPORG site provides SSL security - all transactions on the SPORG site are secure.
Secure Sockets Layer (SSL) technology is the industry-standard protocol for secure, Web-based communications.
In addition, SPORG has a number of firewall layers between the SPORG database and the outside world so your data
is secure as well. On top of that, we do not store any credit card information in our database.
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Do I need a merchant account for my club to use SPORG and collect credit card payments?
You are provided with a merchant account as a SPORG customer we seamlessly integrate merchant processing into our
registration engine making it quick and easy for you to start accepting credit card payments right away.
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What is 128 Bit encryption?
128 Bit SSL (Secure Socket Layer) encryption, is used to encrypt all data going between Internet users' computers
and SPORG's servers. This ensures that eavesdropping on the connection between a user and SPORG would result in the
eavesdropper only receiving random characters.
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What happens to the information collected by SPORG?
Personal Information: All personal information that you provide when you register with SPORG is stored securely
in our database. This information is only sent to the organizations that you register for. The organizations need
your information to process your registration; therefore, they are the only people that SPORG gives it to. Your
information is not shared with anyone other than SPORG registered organizations that you have chosen to register
with. For more information see SPORG's Privacy Policy.
Credit Card Information: Most organizations and events have a registration fee. If you choose to pay
this fee by credit card then SPORG requires your credit card information in order to process the transaction.
However, SPORG does not store your credit card information in our database, that information is simply sent along
as part of an SSL encrypted transaction to the credit card processing company. After the transaction is complete SPORG
does not retain your credit card information.
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Does SPORG sell my personal information to outside organizations?
No. Your personal information is stored securely in our database and we do not sell it to or share
it with any organization other than those with which you are registered. For more information please
see SPORG's Privacy Policy.
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